How can we
help you?
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For Customers
wallet
Apple Wallet
Learn how to add your Taplo pass to Apple or Google Wallet for easy access.
View Guide
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redeem
Earning Stamps
How to collect stamps and redeem your free coffee at any partner cafe.
View Guide
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Missing a stamp?
If a recent visit isn't showing up on your pass, here's how to recover it in under two minutes.
storefront
For Merchants
dashboard
Merchant Dashboard
Manage your cafe profile, set up rewards, and view customer activity.
analytics
Data & Analytics
Understand customer behavior, peak hours, and return visit patterns.
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QR Code Setup
How to print and display your scan-to-earn QR code at the counter.
Common Questions
Frequently Asked
Is my personal data safe with Taplo? expand_more
We use encryption and never sell your data to third parties. Your privacy is our priority. We only share your visit data with the specific cafes you choose to support, so they can give you a more personal experience.
Can I use my stamps at multiple cafes? expand_more
Yes! Your Taplo pass works across all partner cafes. Earn stamps at any participating location in Canggu — one pass covers all of them.
How do I become a partner merchant? expand_more
Head to our For Cafes page and get in touch via WhatsApp or email. Setup takes about 15 minutes and it's free during our launch period.
Do I need to download an app? expand_more
Nope! Taplo works entirely through Apple Wallet and Google Wallet. Just scan the QR code at the counter and your pass saves instantly. No app, no account, no sign-up form.
How many stamps do I need for a free coffee? expand_more
Each cafe sets their own reward rules — typically 5 stamps gets you a free coffee. Your pass shows your current progress in real time, and you'll get a lock screen notification when you're close.
Still need a hand?
We're here to help. Reach out anytime.